Privacy Policy

EZ KL Smart Park, one of the products developed and managed by Laureate System Solutions Sdn. Bhd. (Company No:796599-P). A comprehensive yet concise parking system that allows users to enjoy all of the features that an innovative & modem on-street parking system needs to satisfy. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through our website or mobile application which can be viewed via any devices such as computer, tablet, smart phones and etc. We collect as a result of your visit to our website so you can obtain the level of privacy you prefer.

Laureate System Solutions Sdn Bhd

Laureate System Solutions Sdn. Bhd is a local software house focuses on providing a great payment source for the parking industry. For the purpose of this policy, “we” or “us” refers to Laureate System Solutions Sdn. Bhd which together are referred to as "Laureate". For this reason, Laureate have adopted this Personal Data Protection Policy (“this Policy”) in compliance with the Personal Data Protection Act 2010 of Malaysia (“PDP Act”). This Privacy Policy Statement applies to the collection and use of personal information by Laureate, including information collected through the various websites operated by Laureate that link to this Statement. It does not apply to personal information collected through websites that have their own Privacy Statements.

Collection Of Information And How It's Used

By accessing our website, you agree to the terms of this Privacy Policy. Laureate collects Personal Information from you when you visit our site or when you send us information or communications. "Personal Information" means information that allows someone to identify or contact you, for example, your name, address, telephone number, e-mail address, as well as any information about you that is associated with or linked to any of the foregoing information .In order to access and use the Service, you are required to provide certain personal information to create an account. We collect personal information about you from the following sources: When you create an account to utilize the Service, we will obtain from you the information we need to create your account and complete your transactions, such as name, address, contact number, email address and/or information regarding your particular business and/or employees for whom you wish to utilize the Service. For visitors that wish to provide feedback or comments about Laureate, or contact our customer service department via phone or email or other form of communications. When you submit an application for our Service or register to use our Service. We may collect additional information if you choose to use or participate in one of our various research and development programs. We obtain information concerning the services you utilize and from your transactions and other interactions with us. When you use certain features of the Site where you voluntarily submit personal information, for example, in connection with requesting a price quote or registering to receive email updates or a newsletter. We may also collect information we receive from consumer and business reporting agencies.

We will collect and use personal information for the following purposes:

  • Enable Laureate to verify user’s identity

  • Enable Laureate to notify and/or invite you to events or activities organized by Laureate.

  • Enable Laureate to process payment from you, including authorizing and processing online banking, credit/debit card transactions and sending receipts to you

  • Enable Laureate to maintain records required for auditing, security, claims and/or other legal purposes

  • To continuously improve Laureate’s products and services offered to you.

  • Laureate may also collect information about your visit to its website without you actively submitting any information through various channels such as cookies. The collection of information through cookies may optimize your experience of the Laureate website and help Laureate System Solutions Sdn Bhd collect statistics and analyse trends that will help it to continue improving the website or apps in future.

  • Any other purposes relating or incidental to any of the above

Disclosure of personal information

By accessing our website or mobile apps (EZ KL Smart Park), you agree to the terms of this Privacy Policy. Laureate collects

  1. To our subsidiaries, associated or related companies or their respective employees, professional advisors, agents or representatives.

  2. To third-party service providers, suppliers and vendors. For example:

    1. When instructed by your company to send certain information to potential benefits providers (such as insurance companies) in order for you to obtain the benefits (such as insurance services); and

    2. Other relevant scenarios.

  3. To comply with all applicable laws, rules, regulations, guidelines and/or legal requirements

  4. To litigate, defend or respond accordingly to an actual or potential lawsuit or queries involving regulatory and non-regulatory bodies; and

  5. To generally protect the rights and property of Laureate System Solutions Sdn Bhd and to ensure the technical competence and functioning of our systems


We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. This website takes every precaution to protect our users' personal information. When users submit sensitive information via the website, your information is protected both online and offline. however, despite those efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. If you have any questions about the security of our website, you can send an email to

Links to other sites

Our website may contain links to other websites. We are not responsible for the contents or for the privacy practices of these other websites that are linked to the website. Please be aware that the terms of our Privacy Policy does not apply to these outside websites. You should review the privacy policy of any such site before providing the owner of the site with any information.

Changing Or Deleting Your Information

You may review, update, correct or delete your personal information through your account or by contacting us. If you completely delete all such information, then your account will become deactivated and you will not be able to access our Service through your account. If you would like us to delete your record in our system, please contact us with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honour your request. However, we may retain an archived copy of your records as required by Malaysian law or for other legitimate business purposes.

Retention of the data

The data shall be kept at a minimum of 7 years according to the law, if you’re still actively using EZ KL Smart Park.

If you’re not using Laureate anymore, you may request us to remove the data totally, we will clean it and not keeping a copy of your data.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

However, this Privacy Policy is subject to revision, and if we make any substantial changes in the way we collect, use, or disclose your Personal Information, we will post a notice on this page. If you object to any such changes, you must cease using our website. Continued use of our website following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. If you do not accept the terms and conditions stated herein or disagree with the way we collect and process your personal data, please do not use or access our websites. We reserve the right at our sole discretion at any time to immediately suspend and/or terminate the use of our websites by any person in the event such person refuses to grant or withdraws his consent for us to process his personal data.

Importance Notice

We will not know your password nor will we ask you for your password. We also do not ask by, e-mail or through links within it, for any, personal information or confirmation of security particulars; links if any in our emails would direct you to informational pages only. Thus, you should not respond to emails, which may seem to come from us, making requests for such personal information. Instead please contact us to report, any such email requests or your suspicion that your password or user-id, is compromised or other suspicious activities.

Contact Information

If you have any questions or concerns regarding these Privacy Policy, wish to cease receiving further communications from us, or if you have any special requests etc, please send an email to: